Our Commitment to Privacy
FC Business Solutions (FCBS) is bound by the National Privacy Principles (NPP) established by the Privacy Act 1988 (amended by the Privacy Amendment (Private Sector) Act 2000).
FCBS are committed to protecting the privacy of the information that you give to us. This document explains how we collect, use and disclose your personal information.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of our website (www.fcbs.com.au) or any products and services offered by FCBS.
What Information We Collect
Personal Information: The type of personal information we collect may include is set out on our website. Personal information includes sensitive information.
Why We Collect Personal Information
We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.
How We Use Your Personal Information
We use the personal information that we collect to provide services to you and to include it in our direct marketing database and client databases.
We may use and disclose your personal information for the purpose it was collected or for a related purpose such as providing you with one of our services.
Who We Disclose Your Personal Information To
We may disclose personal information for purposes including to provide our products and services to you, and as required by law.
How We Store Personal Information
FCBS takes reasonable measures to protect your personal information.
If you Don’t Provide FCBS with the Information Required
If you choose not to provide FCBS with required information we may be limited in our ability to provide you with our services.
Access and Correction to Your Personal Information
You may request access to the personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). Requests should be made in writing. We will respond to your request for personal information as quickly as possible to provide information within a reasonable time.
If information that FCBS hold about you is not accurate, complete and/or up-to-date, we will take reasonable steps to correct it. However, if we are unable to agree that the information is accurate you may ask us to include a statement with the information stating that the information is not accurate.
We may require payment for our costs of retrieving and supplying you with the information.
Complaints About Breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us at the details below.
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
How To Contact Us
If you wish to contact us about your personal or sensitive information you should contact us during normal office hours (Monday to Friday, 8.30 am to 5.00 pm).
FC Business Solutions
Suite 5, Level 1, 2 Brandon Park Drive
Wheelers Hill, Victoria, 3150
p. 03 9533 0028
This policy may change from time to time so as to reflect the information, collection and handling practices at FCBS.